If you wish to return your rollator then please contact us at Assistance@byacre.com with the following information:
- Original order number of the order which you want to return
- Exact list of items being returned (rollator model and accessories, if any)
- What is the reason for the return
Then, you will be given a link to our shop where you can buy a 100$ return label which you can use to return your package to us.
– you can also arrange your own shipping if you prefer.
Return address:
byACRE c/o PORTICA GmbH
Von-Galen-Str. 35
47906 Kempen
Deutschland