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Extra warranty

We want to give byACRE users a little something extra. So we’ve decided to add an additional 3 years warranty on the frame to the regular 2 years.

How does it work?

You simply register your byACRE rollator right here on our website within the first three months after purchase and you’ll get the additional warranty on the frame of your rollator.

  1. Click on the ‘Get started’ button below
  2. Sign in or up with an email and a password
  3. Choose ‘register product’ in the left menu bar
  4. Choose your product from the drop-down menu, enter the frame number & purchase date and click on ‘register new product’

Once you’ve registered the product we’ll register it in our system. But remember to save your purchase receipt as well.

NB: This warranty only applies to the frame and not on wear parts, moving parts or from common wear and tear.