The rubber handle on my byACRE carbon rollator is worn

Replacing the handle is one of the more difficult repairs you can make on your rollator, so you should make sure the current state of your handle is unacceptable before you order a spare one. Please review the video below to see how the repair is done, and decide if it is something you would be comfortable doing.

If you are not comfortable doing these repairs on your own, you can also buy the spare part and then pay a local repair shop, such as a bike shop, to perform the repairs for you.

Replacing handle – Ultralight and Overland

If you have gone through the steps above and your problem persists, then you should contact us at [email protected] so we can work out a solution.

Please include your order number, and when and where you bought the rollator. Make sure you also attach pictures or video of the defect and describe it as much as you can.