The seat on my byACRE carbon rollator is stained

To prevent stains we recommend that the seat is frequently impregnated. If you need to clean it, you should use a wet cloth and, if necessary, a little stain remover. Alternatively, you can buy a new seat set and install it yourself.

Replacing the seat – Ultralight and Overland

If you have gone through the steps above and your problem persists, then you should contact us at [email protected] so we can work out a solution.

Please include your order number, and when and where you bought the rollator. Make sure you also attach pictures or video of the defect and describe it as much as you can.